Welcome to Varelon. These Terms & Conditions govern your use of our website and purchases made through our online store. Please read them carefully before placing an order.
This website is operated by [insert registered business name], trading as Varelon. Throughout these terms, “we,” “us,” and “our” refer to Varelon.
You agree to use our website for lawful purposes and provide accurate information when creating an account, placing an order, or contacting us.
You must not misuse the website, attempt unauthorised access, introduce harmful software, or interfere with its operation.
To place an order, you must have the legal capacity to enter into a binding agreement under the laws applicable to you.
We aim to describe and display our fragrances accurately. Product colours and packaging may appear slightly different depending on your screen settings or packaging updates. These differences do not affect your rights if a product is materially different from its description.
Fragrance impressions and longevity can vary depending on skin type, application, storage, and environmental conditions. Descriptions of scent notes are intended to help you choose a fragrance and do not guarantee an identical experience for every person.
Prices are shown in the currency displayed on our website. Any applicable taxes and delivery charges will be shown at checkout before you submit your order.
Prices and promotions may change, but changes will not affect orders we have already accepted.
Payment must be completed using an available checkout method. If we identify a pricing or product information error affecting your order, we will contact you before proceeding. You may choose to accept the corrected details or cancel for a refund of any amount paid.
After you place an order, you will receive an order acknowledgement. This confirms that we have received your request; it does not, by itself, confirm acceptance.
Your order is accepted when we send a dispatch confirmation.
Before acceptance, we may decline or cancel an order because of unavailable stock, unsuccessful payment, an unresolved listing error, or reasonable concerns about fraudulent activity. If payment has already been collected for a cancelled order, we will refund it.
Delivery options, charges, and estimated timeframes are provided at checkout or in our Shipping Policy.
Delivery dates are estimates unless we expressly agree otherwise. If a significant delay occurs, please contact us for assistance.
Please provide a complete and accurate delivery address. If you notice an error, contact us promptly. Address changes may not be possible after dispatch, and any additional delivery costs resulting from incorrect details will be explained to you.
Nothing in this section limits your rights concerning delayed or undelivered orders under applicable law.
Cancellation, return, exchange, and refund requests are handled according to our Return & Refund Policy.
Please review that policy before purchasing, particularly the conditions for returning opened or used fragrances. Your mandatory consumer rights remain unaffected.
Promotions and discount codes are subject to their stated eligibility requirements, expiry dates, and exclusions.
Unless expressly stated, discounts cannot be combined or applied retrospectively to completed orders. Changes to a promotion will not affect valid discounts already applied to accepted orders.
If you create an account, you are responsible for keeping your login details confidential and notifying us of suspected unauthorised access.
We may restrict or suspend an account where reasonably necessary to address fraud, security risks, or misuse of the website.
Use products only as directed on their packaging. Fragrances are for external use only. Avoid contact with eyes, keep out of reach of children, and observe any flammability or storage warnings.
If irritation occurs, discontinue use.
Website content, including branding, product photographs, graphics, and written material, belongs to Varelon or its licensors.
You may browse and use this content for personal, non-commercial purposes. Other reproduction, distribution, or commercial use requires permission, except where permitted by law.
Reviews and other submissions must reflect your honest experience and must not contain unlawful, abusive, misleading, or third-party confidential material.
By submitting a review for publication, you allow us to display it alongside the name you provide. We may remove content that violates these requirements.
Our Privacy Policy explains how we collect, use, and share personal information when you use our website or purchase from us.
To the extent permitted by applicable law, we are not responsible for losses that were not reasonably foreseeable when your order was accepted or for business losses arising from purchases intended for personal use.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or restricts your mandatory consumer rights.
Our website may link to third-party websites or services. Those services operate under their own terms and privacy policies, and we are not responsible for their content or operation.
We may update these Terms & Conditions from time to time. Updated terms will be published on this page. The version in effect when you place your order will apply to that purchase.
These terms are governed by the laws of [insert country and applicable jurisdiction], subject to any mandatory consumer protections that apply in your place of residence.
For questions about these terms or your order, please contact:
Varelon
Registered Business Name: [insert registered business name]
Email: [insert support email]
Business Address: [insert registered business address]